Returns & Exchanges
At Putnams, we want you to be completely satisfied with your purchase. If your new fashion find isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn items with original tags still attached into the original shipping box or a secure mailing bag.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing